Rabu, 25 Januari 2012

The Power of Brand Personality: Just Like People, a Company's Personality Affects Customer Choices

Brand Management Fundamentals company's brand, everything from the use of colors, designs, photographs, language style, personality, logo and taglines build a specific image and calculate the company represents. These features provide a clear idea of ​​how a company behaves, looks, speaks and feels. As a person, the company's brand personality from which people make judgments about whether to use (and how often to use) their products and services.

If your company is to convey a consistent brand, your customers are familiar with you, begin to set the level of expectations when they interact with your brand and your relationship starts to deepen. When the trust is established, customers find that they enjoy working with you and even miss you if you interact with from time to time. So, in terms of customer relationship management (CRM), branding done properly and consistently can be a very powerful tool.

brand personality An important component of brand development that is often overlooked is the brand personality. Too often, we find a company that believes that the new logo on it is their brand. These companies do not fully develop all aspects of your brand, then their message is off, and even confusing when it reaches its customers.

Many of the most powerful and respected brands spend a lot of time injecting personality into your brand (Apple, Starbucks, and even a few giants such as Sears and JCPenney). They know that people buy emotionally and personally connect with the brand. As brands grow, it is an emotional dimension that breeds loyalty, and is often the deciding factor in how a consumer chooses one brand over another. So however you choose to package the story say that selling your product or service, tell a story with a personality and make that emotional connection.

Developing a brand personality personality, whether the person or company, is determined by the beliefs and values ​​of properties owned and developed as a mature personality. As the brand develops its own personality, its properties begin to emerge. Select only a few stress: should it be your products, processes, people, technology, speed, position, or some other attribute? These qualities will shape your look, tone and message, and help shape their identity -. Your true differentiation from competitors

There are various methods for creating a brand personality: most common is to match the personality of your ideal customer, or personality that they like. First, define your audience - who is going to buy a product or service? Find out what they need, want and like. Armed with this information you can build your brand personality to match that profile.

design and brand So what is marketing and design is a brand? Design has a brand relationship deeper level, and provides a product or service to tell his story in a convincing manner. If advertising sales, design talks. Advertising works with a great idea, and takes several months. The design has a tendency to think more long term with an emphasis on developing lasting relationships with customers. Those companies that have embraced and integrated advertising and design business are reaping the rewards, such as greater customer loyalty and higher ROI.

If your company brand is not connecting with your customers, or do not truly represent your product or service, it might be time to reconsider. Step back, take a good look at your brand from all angles and determine the equity that you have to be worth saving. Do not be afraid to refresh and enhance your brand -. Your customers will thank you for understanding their needs and continue to do business with you

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